We are delighted to support Cambridgeshire Council, in conjunction with Northstowe and Smart Journeys, in helping residents gear up for a greener commute and lifestyle.
What products can be purchased using the voucher?
The voucher can be used to purchase all or part of the following products in-store at your local Cycle King & Hawk Cycles retail outlet. You will be responsible for paying any additional amounts over the voucher’s value.
- Bikes (including all variants of adapted Bikes, recumbents and hand cycles)
- E-Bikes
- Cycle helmets
- Reflectors and lights, including dynamo packs
- Bike locks & chains
- Mudguards and mirrors
- Child safety seats & cycle trailers
- Tyres, inner tubes and wheels
- Pedals, saddles, drivetrain and brakes
- Pumps, puncture repair kits, tyre sealant and cycle tools
- Bike lube and cleaning equipment
- High Visibility clothing
- Bells and bulb horns
- On-bike bags, baskets, phone holders, panniers and pannier racks
- Electric bike battery packs and chargers
- Water bottle & holders
How long is the voucher valid for?
Vouchers issued under the Scheme can be redeemed in any of our stores and are valid for 18 months from the issue date. They are non-transferable, and no cash alternative will be offered.
Can I use more than one voucher & validate the voucher before redemption?
Please note that, as Cambridgeshire Council has notified us, only one voucher per household can be used within the designated area. You will need to provide proof of address at the time of purchase so that our colleagues can validate your voucher in the database to avoid fraudulent claims.
Suitable proof of address should be no older than three months and include:
- Council tax bill / Department of Work & Pensions letter
- Credit card or bank statement
- Driving licence
The voucher cannot be redeemed until one of our store colleagues has verified the voucher on the household database. The information held on the database does not include personally identifiable information.
What’s the minimum and maximum transaction value?
A voucher must be used in full at the original time of purchase. If the goods do not equal the total value of the voucher, you will forfeit the remaining value. No cash alternative will be given. If the value of the goods you require exceeds the value of the voucher, you will be responsible for paying the difference in full at the time of purchase. Your total purchase transaction must not exceed £500.
Using your voucher with other discounts
Unfortunately, your voucher cannot be used in conjunction with other in-store offers when you purchase.
What products cannot be purchased with a voucher?
The Participant should note that the following items and any other vehicles or accessories not mentioned above cannot be purchased under the scheme and are excluded as well as:
- Electric Scooters
- GPS ride trackers and navigation devices
- Cameras
- Turbo trainers or rollers
- Gift Cards
- Nutritional Packs
Refunds
If a refund is requested, the voucher’s value will not be refunded.